Apple is laser-focused on the privacy of data and end-user experience as it builds out A.I. ambitions
Apple is not new to the artificial intelligence hype train that has consumed Silicon Valley.
The multi-trillion dollar company adopted the neural engine chip in its iPhone X in 2017, specifically to enable quick face recognition for the Face ID authentication feature, and launched one of the first A.I.-powered virtual assistants with Siri in 2011.
While Apple has lagged behind its Big Tech counterparts because A.I. can be at odds with the company’s mission for data privacy, it’s pushing forward with these ambitions methodically to ensure the best of both worlds, according to Apple’s director of A.I. and M.L. engineering Yael Garten.
“We put a lot of focus and thought and energy into how we can create great machine learning-based products that are also privacy-preserving,” Garten said at Fortune‘s Brainstorm A.I. conference in San Francisco on Monday.
The tech giant has created a number of innovative products using A.I., such as the “Hey Siri” voice recognition feature and Apple Watch’s sleep tracking function. Garten told the audience that products like these come from the company’s obsession with the end-user experience. As The Verge once put it, Apple’s A.I. plan is “a thousand small conveniences.”
“I personally don’t think that A.I. and machine learning is the solution to every problem,” Garten said. “So I do really think it comes back to the core of asking what is the business problem I’m trying to solve.”
Due to the overwhelming amount of fanfare surrounding A.I., technologists have to scrutinize what the best use cases are. A company doesn’t have to power every product they release with A.I., but there’s a lot of ways to be incredibly innovative if it’s used methodically. So it’s really important to focus on what is it that you’re trying to deliver and identify, Garten said.
“Is there a simpler solution? Or it’s actually the right time and space for you to go and invest in a machine learning-based approach or artificial intelligence-based approach?” Garten said. “So really thinking through that construct is something that helps set it up for success.”
Our new weekly Impact Report newsletter will examine how ESG news and trends are shaping the roles and responsibilities of today’s executives—and how they can best navigate those challenges. Subscribe here.
