Top 10 Online Travel Booking Systems in 2023

Whether you’re a travel manager looking for a streamlined self-booking solution for corporate travel or a tour operator looking to maximize bookings by integrating an online booking engine into your website, this article provides an overview of the 10 best online travel booking systems to help boost your operations.

What is an online travel booking system?

An online travel booking system is a platform that enables users to search, compare, book, and manage various travel services including flights, hotel booking, car rentals, and activities. These systems help users to compare and book travel services from multiple providers. 

There are generally two types of online travel booking systems that serve the travel industry: B2B-focused systems are aimed at travel management companies, travel agencies, and tour operators, while B2C-focused systems are typically designed for customers searching for leisure travel arrangements.

Main features of an online travel booking system

When evaluating the best online travel booking options for your unique business needs, there are several features to look out for:

• A user-friendly interface that enables users to search for and book travel services based on their preferences.
• Secure online booking and payment processing.
• Real-time availability and pricing information. 
• Travel itinerary and reservation management tools.
• Customer support and traveler assistance. 
• Reporting and analytics capabilities. 

Best online travel booking systems for B2B

Online travel booking systems for companies

1. TravelPerk

TravelPerk is an all-in-one digital platform for businesses and corporate travelers. It empowers travelers to handle their entire travel booking process independently, providing access to an unrivalled travel inventory for flights, accommodation, train travel, and rental cars.

As well as intuitive self-booking capabilities, TravelPerk ensures seamless trip planning. The platform offers a wide range of capabilities, including reporting, trip approvals, policy compliance, and traveler safety features to enhance corporate travel experiences.

TravelPerk main features 

How customers rate TravelPerk

• G2 rating: 4.6/5 (as of June 2023)

• Capterra rating: 4.8/5 (as of June 2023)

TravelPerk pricing 

TravelPerk offers four pricing plans to suit businesses of all sizes. All plans have access to the world’s largest travel inventory and the 7* customer care support team. Plus, businesses only pay a monthly fee if they travel within that month. 

• Starter: Free to use with no monthly subscription fee. The first 5 bookings each month are free, with a 5% booking fee thereafter. 

• Premium: $99/month with a 3% booking fee. Includes concierge services for special requests and savings of up to 25% with VAT-ready invoices..

• Pro: $299/month with a 3% booking fee. Includes unlimited policy and approval workflows, unlimited budgets by cost center, and access to corporate rates.

• Enterprise: Designed for enterprise businesses that need customized requirements. To find out more about this plan, get in touch with an expert. 

2. SAP Concur 

SAP Concur is a software-as-a-service (SaaS) expense management platform with a travel management module designed to automate corporate travel-related processes.

The platform offers an extensive network of travel suppliers, consolidates travel data into a single dashboard, and provides businesses with insights into travel spending, trends, and compliance to help them optimize corporate travel costs. 

SAP Concur main features 

• Automated expense reporting and reimbursements.
• Self-booking for flights, hotels, trains, and car rentals through the platform. 
• Real-time alerts, notifications, and reminders for traveling employees.

How customers rate SAP Concur

• G2 rating: 4/5 (as of June 2023)

• Capterra rating: 4.3/5 (as of June 2023)

SAP Concur pricing 

SAP Concur doesn’t share public pricing information. To obtain a quote, contact SAP Concur directly.  

Travel booking systems for travel agencies

1. Ezus 

Ezus is a cloud-based travel agency platform designed for agencies, destination management companies (DMCs), and inbound and outbound tour operators. 

Travel businesses can plan customized trips and itineraries for individual and group travel, meetings, events, conferences, and exhibitions. Users can create tailor-made travel offers and itineraries and provide clients with the best prices for their trips.

Ezus main features

• Automated trip costing and dynamic pricing options.
• Creation of mini travel websites for each project.
• Centralized customer relationship management software (CRM) features and travel portal for visibility into customer history and upcoming opportunities. 

How customers rate Ezus

• G2 rating: 5/5 (Based on 7 ratings, as of June 2023)

• Capterra rating: 4.5/5 (as of June 2023)

Ezus pricing 

Ezus offers four pricing tiers:

• Starter: $139/month when billed monthly. 
• Professional: $399/month when billed monthly. 
• Premium: $849/month when billed monthly.
• Enterprise: Customized subscriptions for larger enterprises.

2. Travelport

Travelport is a web-based Global Distribution System GDS that serves as a centralized platform to connect travel providers with travel agencies. The tool aggregates data from airlines, hotels, and car rental companies to help agents compare and select trip options.

Travelport main features 

• Itinerary management, fare shopping, and ancillary service integration, including extra travel products such as baggage options, seat upgrades, and in-flight services.
• Personalized and branded itineraries.
• The “Productivity Automator” feature is designed to streamline workflows and reduce the number of manual back-office tasks.

How customers rate Travelport

• G2 rating: 4.5/5 (as of June 2023)

• Capterra rating: 4.5/5 (Based on four ratings, as of June 2023)

Travelport pricing 

Travelport doesn’t share public pricing information. To obtain a quote, contact Travelport directly.  

Travel booking systems for tour operators

1. SiteMinder

SiteMinder is a hotel commerce platform that enables hotels to sell their rooms on their own websites and through third-party online travel agencies (OTAs). The tool offers channel management features and a reservation system to help hotels manage their online presence and bookings.

Hotels can also optimize their inventory management processes across multiple online distribution channels to prevent duplicate bookings and expand their reach.

SiteMinder’s main features 

• Hotel website builder with templates to showcase unique branding.
• Rates are updated in real-time across all channels to prevent rate disparities. 
• Optimized pricing with revenue management systems that dynamically adjust rates based on factors such as demand, competitor pricing, and market conditions.

How customers rate SiteMinder

• G2 rating: As of June 2023, SiteMinder does not have any customer ratings listed on G2. 

• Capterra rating: 4.1/5 (as of June 2023)

SiteMinder pricing 

SiteMinder offers three pricing options: 

• SiteMinder: Starts at $99/month and is aimed at independent properties looking for channel management, performance and insights, and property management system (PMS) integration.  
• SiteMinder Plus: Starts at $129/month and is aimed at independent properties that want all of the SiteMinder features plus a booking engine, hotel website builder, and competitor intelligence. 
• SiteMinder Groups and Chains: This plan is aimed at groups and chains. Pricing is customized and can be obtained by contacting SiteMinder directly. 

2. HotelBeds

HotelBeds is a travel technology company and B2B hotel distribution marketplace that connects accommodation providers with travel sellers that need inventory. The platform provides accommodation and ancillary products to agencies and tour operators rather than directly to the consumer.

HotelBeds’ main features

• Ancillary products including tours and attractions.
• A booking API helps users choose flexible booking dates, filter hotels under different metrics, and obtain upgrades.
• Features to help tour operators manage bookings and access reporting and analytics.

HotelBeds pricing 

HotelBeds doesn’t share public pricing information. To obtain a quote, contact HotelBeds directly.  

3. Flights Logic

Flights Logic is an airline shopping, booking, and aggregation platform for travel agents, tour operators, and travel companies. The platform has suppliers from over 100 countries and a flight inventory from over 900 airlines. 

Flights Logic’s main features 

• Automated fare loader helps users stay ahead of competitors.
• Booking software helps tour operators accept online bookings from various platforms. 
• Tour operators can accept online payments from their chosen payment gateways.

Flights Logic pricing 

Flights Logic doesn’t share public pricing information. To obtain a quote, contact Flights Logic directly.  

Best online travel booking systems for B2C

1. Skyscanner 

Skyscanner is a travel search engine and aggregator that uses a metasearch engine to compare flight prices from various travel providers. Users select their flight options and click through to the provider’s website to complete the booking.

SkyScanner key features 

• Search filters including layovers, departure times, and airlines. 
• Real-time pricing and flight availability information.
• Multi-city search functionality enables users to search for flights with multiple destinations.

How customers rate Skyscanner

Skyscanner has a Trustpilot rating of 4.3/5 from over 15,000 reviews. 

2. Booking.com

Booking.com is an online travel platform and aggregator that enables users to search for accommodation options and compare prices. Travelers can book various accommodation options, including hotels, bed and breakfasts, hostels, vacation rentals, and entire apartments and rooms.

Booking.com main features 

• Search filters including budget, property rating, and property type.
• Guest reviews and ratings for each property. 
• Flexible booking options including free cancellation and the ability to modify bookings within certain timeframes.

How customers rate Booking.com

Booking.com has a Trustpilot rating of 1.2/5 from over 43,000 reviews. 

3. Rental Cars

Rental Cars is an online car rental platform that operates as an intermediary between customers and multiple rental car companies. Customers can search, compare, and book car rentals from multiple suppliers in locations worldwide.

Rental Cars main features 

• Search for, compare, and book a range of vehicle types and sizes.
• One-way rentals, long-term rentals, and flexible pickup and drop-off locations. 
• Multilingual customer support.

How customers rate Rental Cars

Rental Cars has a Trustpilot rating of 3.5/5 from over 152,000 reviews.